Cookie policy

What are cookies?

Cookies are small files or devices that are widely used and are installed in the user's browser for the purpose of storing, retrieving or updating data. They allow the website owner to learn about users' preferences when browsing their website and to customise the services offered based on those preferences.

Iberdrola, S.A. (hereinafter, Iberdrola) uses its own and third-party cookies to perform usage analysis and measurement to ensure that our website is functioning properly and to improve our services.

Types of cookies

Depending on who owns them, cookies can be:

  • First-party cookies: These are sent to your computer or device (e.g. computer, mobile phone or tablet) from a computer or domain managed by a website and from which the service you have requested is provided.
  • Third-party cookies: These are sent to your computer or device by an entity other than the owner of the website that processes the information obtained through cookies.

Depending on their purpose, cookies can be:

  • Technical cookies: These are essential for a website to function properly and include basic functionalities such as identifying the session or giving registered users access to restricted areas. For these reasons, technical cookies cannot be disabled.
  • Statistical cookies: These cookies allow us to see how users interact with the website, gathering anonymous information while they browse it. The purpose of collecting this information is to improve the website based on the analysis of the aggregated data.
  • Preference cookies: These are cookies that allow the website to remember information during your browsing time associated with the way the page behaves or looks, such as your preferred language or the region you are in.
  • Marketing cookies: These are used to analyse your behaviour while visiting the website and so that, on an ad hoc basis, other providers can offer you personalised and relevant advertising based on your browsing profile.

Depending on how long they remain active on your computer, cookies can be:

  • Session cookies: these are designed to collect and store data while the user accesses a website.
  • Persistent cookies: these are cookies in which the data remains stored on the terminal and can be accessed and processed for a period defined by the cookie manager, which can range from a few minutes to several years.

Controlling the use of cookies

Through our manager, you can allow or block cookies; if you wish to delete cookies that are already set on your terminal, you can do so from your browser. You can find out how to do this by going to your browser's help menu, where the steps for deleting them are set out. For more information:

Below, we provide information on the main browsers, but if in doubt, consult your browser's help menu.

Mozila Firefox

You can access it via the following link:

https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias

Google Chrome

You can access it via the following link:

https://support.google.com/chrome/answer/95647?hl=es

Safari

You can access it via the following link:

https://support.apple.com/kb/ph21411?locale=es_ES

Microsoft Edge

You can access it via the following link:

Manage cookies in Microsoft Edge: View, allow, block, delete and use - Microsoft Support

You can also enable or block cookies through our manager.

COOKIE SETTINGS

Cookies we use

On this website, we respect your privacy by anonymously analysing the quantity and quality of your interactions. Below, we show you the first-party and third-party cookies we use on our website, along with a brief description of their purpose, how long they remain on your device, and an indication of who is responsible for the cookie when it comes from a third party other than Iberdrola.

If you would like to learn more about third-party cookies, you can consult their privacy and/or cookie policy via the link provided in the "origin" column (provided that it is a third-party cookie).

To configure or delete cookies, you can do so from your browser if they are not blocked by our own site, following the instructions we have provided in the previous section, "Controlling the use of cookies".

English translation

All information and documentation available in the English version of this website is provided for informational purposes only. In the event of any discrepancy between the content of the English version and the Spanish version, the latter shall prevail.